Rachel Yangoyan was appointed CEO of QantasLink in November 2023. She was previously Executive Manager Qantas Aircraft Programs, overseeing the entry into service of the airline's new aircraft, including QantasLink's Airbus A220.
Between 2019 and 2022 Rachel was the Executive Manager of Customer Experience and Operations, responsible for cabin crew and international airports. Since joining the Group in 2003, she has also held senior positions in airports and loyalty, as well as serving in customer, revenue management and strategy roles for QantasLink between 2007 and 2012.
Rachel has a Bachelor of Business from the University of Technology, Sydney and is a qualified Chartered Accountant.
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